Courses icon

Courses

With over 500 courses we challenge you to find a broader selection of insurance related learning anywhere. From something as simple as home insurance to commercial property insurance to the complexities of risk management, we have it covered.

induction welcome

Induction/Onboarding

Organising meaningful learning for a new starter can be a challenge, and we have recognised that in the way our courses have been designed. The Introduction to Insurance pathway is formed of 11 courses covering all the principles of insurance and more. For someone new to insurance, these courses really lay a solid foundation enabling them to understand how insurance works.

fraud

Claims

Our courses on claims handling, fraud, litigation and loss adjusting are a great grounding for claims specialists. However, we don’t stop there; every insurance product section has a standalone claims course. In fact, we have over 50 courses for you to build your own claims academy should you choose!

underwriting

Underwriting

As Underwriting is such a fundamental element of the insurance cycle, we lay the foundations with an in-depth introduction to the subject, followed by courses on policy construction, subjectivities, conditions, precedents and warranties. Just like our claims section, our product areas are supported by over 50 standalone underwriting courses which could help you build an underwriting academy.


knowledge

Broking

Giving great customer service to customers is based on having the knowledge to deliver it in the first place and these courses designed by brokers deliver. As for our claims and underwriting sections, there are over 50 individual broking courses to support all the product areas. These are under pinned by our extensive Broking Operations section covering all the fundamentals of broking.

personal

Making it personal

We think our courses hit the mark, but we understand that there are times when you may need something that’s unique to your business. One of the options on Assess, is an inbuilt authoring tool. This lets you build your own e-learning, or you can just top and tail our courses to make them perfect for you.

cpd

Continuing Professional Development (CPD)

CPD in general insurance was only a requirement for CII members, but with the Insurance Distribution Directive looming on the horizon, all brokers interacting with customers will need to evidence CPD. Assess has an inbuilt CPD tool and every activity completed on the system automatically counts as CPD. All non Assess activities can also be recorded here.


skills

Business Skills

Having the insurance knowledge to do your job is obviously a key element of competency, however these need to be combined with solid business skills to achieve real competency. Assess has a wide range of short, fun and focused courses, covering personal development, sales mastery, project management, health and safety and HR.